Cards Sales Support Specialist

Responsibilites:

  • Providing 2nd line support to the Platinum, Gold and Silver segment
  • Advising Global Business Services (GBS) and Sales teams on the basis of expertise
  • Managing operational issues with GBS, Sales and Marketing
  • Monitoring output and service level of GBS
  • Provide training regarding operations and sales procedures and tools to Sales team and 3rd parties – Telesales, Cards Agents and GBS
  • Supporting and proposing process improvement towards GBS and/or country organization
  • Coordinating process of new contract implementation between Sales and GBS, ensuring expected quality and compliance with procedures
  • Managing BP SuperCard 3rd party agent ensuring delivery of delighting customer service and expected sales results
  • Prolonging contract securities in advance of expiration date
  • Supporting Telesales agent in preparation offers for public tenders
  • Supporting cards project and offer implementation

 

Requirements:

  • Eye for detail, accuracy and conscientiousness
  • Strong customer focus and responsiveness
  • Ability to keep deadlines whilst under pressure, with focus on delivery, accuracy and silent running
  • Bachelor’s degree or equivalent
  • Excellent interpersonal and communication skills
  • Excellent team working
  • Good analytical and problem solving skills
  • Proficiency in all MS Office applications
  • Fluent Polish, very good level of English, Czech or Lithuanian is a plus
  • Good knowledge of cards offer and operations is a plus

 

The company offers:

  • Participation in interesting and challenging projects in global structures
  • A unique opportunity to professional growth and personal development within international environment
  • Attractive salary, bonuses and benefits package including private medical care, Multisport Card, private insurance, entertainment events and many others
  • Good atmosphere at work and comfortable working environment
  • Chance to share your ideas and continuously improve our processes

upload your !
more open positions

Drop your file here to send CV

Click to send us your CV or drag & drop file from your computer to this window.

Drop your file here to send CV

EN W oparciu o art. 23 ust. 1 pkt. 1 Ustawy o ochronie danych osobowych udzielam zgody na przetwarzanie moich danych osobowych zawartych w niniejszym dokumencie przez Precision HR Sp. z o.o. z siedzibą w Krakowie w celach rekrutacji. Zarazem wyrażam zgodę na przekazanie moich danych na rzecz potencjalnych pracodawców oraz przetwarzanie danych przez administratora danych na serwerach stanowiących własność podmiotów zapewniających obsługę informatyczną administratora danych.

Uploading your CV...

Click to go to previous page