Cards Sales Support Specialist


  • Providing 2nd line support to the Platinum, Gold and Silver segment
  • Advising Global Business Services (GBS) and Sales teams on the basis of expertise
  • Managing operational issues with GBS, Sales and Marketing
  • Monitoring output and service level of GBS
  • Provide training regarding operations and sales procedures and tools to Sales team and 3rd parties – Telesales, Cards Agents and GBS
  • Supporting and proposing process improvement towards GBS and/or country organization
  • Coordinating process of new contract implementation between Sales and GBS, ensuring expected quality and compliance with procedures
  • Managing BP SuperCard 3rd party agent ensuring delivery of delighting customer service and expected sales results
  • Prolonging contract securities in advance of expiration date
  • Supporting Telesales agent in preparation offers for public tenders
  • Supporting cards project and offer implementation



  • Eye for detail, accuracy and conscientiousness
  • Strong customer focus and responsiveness
  • Ability to keep deadlines whilst under pressure, with focus on delivery, accuracy and silent running
  • Bachelor’s degree or equivalent
  • Excellent interpersonal and communication skills
  • Excellent team working
  • Good analytical and problem solving skills
  • Proficiency in all MS Office applications
  • Fluent Polish, very good level of English, Czech or Lithuanian is a plus
  • Good knowledge of cards offer and operations is a plus


The company offers:

  • Participation in interesting and challenging projects in global structures
  • A unique opportunity to professional growth and personal development within international environment
  • Attractive salary, bonuses and benefits package including private medical care, Multisport Card, private insurance, entertainment events and many others
  • Good atmosphere at work and comfortable working environment
  • Chance to share your ideas and continuously improve our processes

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EN W oparciu o art. 23 ust. 1 pkt. 1 Ustawy o ochronie danych osobowych udzielam zgody na przetwarzanie moich danych osobowych zawartych w niniejszym dokumencie przez Precision HR Sp. z o.o. z siedzibą w Krakowie w celach rekrutacji. Zarazem wyrażam zgodę na przekazanie moich danych na rzecz potencjalnych pracodawców oraz przetwarzanie danych przez administratora danych na serwerach stanowiących własność podmiotów zapewniających obsługę informatyczną administratora danych.

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